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Privacy Policy 

Motor Freight (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

This policy applies to all UK customers using our car transportation and vehicle delivery services.

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1. Who We Are

 

Company Name: Motor Freight

Email: Info@motorfreight.co.uk

 

 

For data protection purposes, we are the data controller of your personal information.

 

2. Personal Data We Collect

We may collect the following information:

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a) Personal Information

  • Full name

  • Email address

  • Telephone number

  • Billing address

b) Vehicle & Transport Details

  • Vehicle make, model, and registration number

  • Pick-up and delivery addresses

  • Transport dates and booking details

  • Special handling instructions

c) Payment Information

  • Payment status and transaction references

  • We do not store full debit or credit card details

d) Technical Data

  • IP address

  • Browser type and device information

  • Website usage data through cookies

 

3. How We Use Your Personal Data

We use your data to:

 

  • Arrange and deliver car transportation services

  • Manage bookings and customer enquiries

  • Communicate updates regarding your transport

  • Process payments and issue invoices

  • Improve our services and website

  • Comply with legal and regulatory requirements

 

4. Legal Basis for Processing (UK GDPR)

We process your personal data under one or more of the following lawful bases:

 

  • Contract: To fulfil our transport services

  • Legal obligation: For tax, insurance, and regulatory compliance

  • Legitimate interests: To operate and improve our business

  • Consent: Where explicitly required

 

5. Sharing Your Data

We may share your information with:

 

  • Drivers and transport partners (only necessary details)

  • Payment processors

  • IT and system service providers

  • HMRC, insurers, or legal authorities where required by law

 

We do not sell or rent your personal data.

 

6. Data Storage & Security

  • Personal data is stored securely using appropriate safeguards

  • Access is restricted to authorised personnel only

  • Data is retained only for as long as necessary to meet legal and business obligations

 

7. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

 

8. Cookies

Our website may use cookies to:

 

  • Ensure proper website functionality

  • Analyse website performance and traffic

 

 

You can control cookies through your browser settings.

 

9. Third-Party Websites

Our website may include links to third-party sites. We are not responsible for their privacy policies or practices.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

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11. Contact Us

 

If you have any questions about this Privacy Policy or how your data is handled, please contact:

 

Motor Freight

Email: info@motorfreight.co.uk

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